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Cancel your home reservation as a guest

You can cancel or make changes to your home reservation in your trips.

Change the date or time of your service or experience reservation

Update a booked service or experience when the host's availability allows it.

If your host cancels your home reservation

Learn when a full refund is available and how to rebook a similar stay.

Payment methods accepted

See which payment options are supported based on the country linked to your account.

Add or remove a payment method

Manage the cards and payment methods saved to your account.

When you'll pay for your reservation

Timing varies by booking type, payment method, and stay location.

Essential resources for new hosts

Browse the first guides we recommend before you publish a listing or service.

Set up calendar and pricing controls

Understand availability, pricing, and how to keep booking settings accurate.

Our community policies

How we build a foundation of trust across stays, services, and hosting.

Safety tips and guidelines

Resources to help travellers and hosts stay safe before and during each booking.